Refund policy

 

 


AT Trend bazarr , We offer a size exchange/broken product exchange policy only, no product/color exchange, wherein if the item does not fit you right or the product is broken, you can raise a size exchange/broken product exchange request by emailing us at support trendbazarr4@gmail.com within 48 hours of successful delivery.

  • Exchange can be availed only once per order, the parcel needs to be self-shipped by the customers within 24-48 hours of receiving the product in order to maintain our hygiene policy. The shipping cost needs to be borne by the customers only.
  • Once we receive your parcel, it will undergo a quality check. All items must be unused, unaltered , unwashed and in our original packaging. If the items don’t meet the above criteria it will be refused for any kind of exchange and the same item will be returned to the customer at customer’s expense.
  • In case of unavailability of required size in the same product, only a credit voucher can be issued to the customer for any future purchase within 12 months of issuance with Fab Alchemy .
  • Free size items are not eligible for any kind of exchange or return.
  • In case the customer has received a damaged/defective piece, pictures or videos while unboxing the parcel needs to be shared with our team within 24 hours of delivery. A fresh piece of the same product will be delivered to the customer.
  • Shipping charges are non-refundable.
  • Swimwear, Bodysuits , Lounge wear and lingerie are strictly not eligible for any size exchange/returns due to hygiene purpose.
  • Please note that the goods are your responsibility until they are returned to our warehouse, any returned item that is not received by fabalchemy.com will be treated as not returned.
  • Sale items aren’t eligible for any kind of exchange/return.
  • NO REFUNDS CAN BE PROVIDED UNDER ANY CIRCUMSTANCES.

 Please Note: Fab Alchemy reserves all the right "not to process" returns in the following situations:

  1. Return Exceeds the return time limit.
  2. Returning Non-fab alchemy Items.
  3. Return items belong to the NON-EXCHANGEABLE/ RETURNABLE category.
  4. Returning without an application.
  5. Self-inflicted damage to the product while trying on item (Damage refers to make up stains, fake tan, perfume, deodorant, washing powder and odours on the garment).
  6. Items sent in poor packaging won’t be accepted.(such as any kind of taping directly over the returned item).

 Please note the below reasons are NOT considered faulty:

  • Slight Color variation from product photos
  • Slight design variation from product photos, e.g. print/lace patterns and arrangements
  • Slight size variation of within ± 3cm on measurements
  • Minor imperfections, e.g. loose threads, crease marks, and etc.
  • Self-inflicted damage to the product while trying on item
  • Customer's subjective opinions on product quality and preference
  • Do not like the product.
  • Unavailability of any size at the time you placed an order

 *Please note Fab Alchemy reserves all the rights to make changes in the  policy without any prior notice.*

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at trendbazarr4@gmail.com.

At trend bazarr, generally We ship all the orders within 24-48 working hours , if we are unable to fulfill any order, we will cancel the same and notify you over email or text. You can opt for a store credit.

- For all the exchanged/returned items same amount of coupon code will be issued.

  • Refund to store credit will reflect the same day once issued.

- Shipping charges/discounts are non refundable.

- Orders cannot be cancelled once placed.

 

Hello , we do offer Cash On Delivery , For any COD order you can contact our support team on Whatsapp at +917976843016. 

We charge Rs.100/- for COD. 

- Why advance payment is charged on cod?

To avoid fake orders and cancellations at the time of delivery , we charge Rs.99/- as advance amount.  If you still cancel the order at the time of delivery, please note the advance you paid is non-refundable and non-adjustable.